Platform3Di Engage + AI
The Digital Platform for Connected Government
Government works better
When everything connects.
3Di Engage brings multiple civic services, workflows, information and departments together on one connected platform. From 311 and permits to code enforcement, payments, utilities, public works and public records, it provides a unified citizen experience to help governments serve faster, work smarter and deliver better.
Agencies that have
trusted 3Di Engage.
One foundation. Built for how the government works.
Our reusable foundation, domain knowledge & purpose-built solutions powers the delivery of all civic services.
Shared foundation and infinite ways to solve complex service challenges.
3Di Engage - Shared Foundation
Reusable capabilities that power every solution.
People
Places
Processes
Civic Domain Knowledge
Deep understanding of civic operations & regulations.
- Digital Service Delivery Best Practices
- Civic Terminology
- Municipal Codes & Regulations
- Compliance Standards
Purpose-built Solutions
Configured to your processes, rules, & goals.
Permits
Licensing
311 Service Requests
Code Enforcement & Inspections
Public Records Management
Knowledge Base Management
Virtual City Hall
Payments
Reports
Enhanced with AI
Powerful context & unique AI use cases
- AI Use Cases
- 3Di Engage Civic Intelligence Center
- 3Di Engage Civic Assist
- 3Di Engage Civic Chatbots
3Di Engage Civic
Intelligence Center
Turn your civic services
delivery data into actionable
insights using AI.
3Di Engage
Civic Assist
Describe your civic service
requirement using AI instead
of filling up forms.
3Di Engage
Civic Chatbots
Help citizens easily
engage with the
government using AI.
Real impact.
Stronger communities.
Digitally connected services for
better government.
Code Enforcement & Inspections
Track violations, manage
inspections, & ensure
compliance.
311 Services Requests
Capture, assign, & resolve
requests across every
channel.
Public Record Management
Everything you need to
manage public records
better
Fee, Fine & Payments
Secure online payments
for permits, fines, fees, &
services.
Permits & Licensing
Streamline applications,
reviews, approvals, &
renewals.
Virtual City Hall
Everything you need to
deliver services through
a digital front door.
City Knowledge Base Management
Everything you need to
build a smarter
knowledge base
Better outcomes for your community & your teams.
Faster
Response
Route requests to
the right team
every time.
Operational
Efficiency
Automate workflows
& eliminate manual
work.
Greater
Transparency
Keep citizens
informed with
real time updates.
Stronger
Compliance
Follow consistent
processes & meet
regulations.
Data-driven
Decisions
Use accurate
data to prioritize
& improve.
Stop managing communities in silos.
Start connecting every service.
3Di Engage connects the services, departments, workflows, and data behind them helping cities deliver faster, simpler, more connected government.
Virtual City Hall | Service Requests | Permits & Licensing | Code Enforcement & Inspections | Knowledge base Management | Public Records Management
Let’s discuss!
The permit process is now faster, smoother & more transparent.
3Di Engage has been a game changer for our city
- City Manager, Hampton Virginia
