Embrace Transformation Intelligence with 3Di Engage.

 For Businesses, Customers, Government & Communities.

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Leading Transformation with Powerful & Intuitive Engagement.

In business, the need for solutions, is often met with opportunities for automation. Organizational processes carry service, role, people, and asset overlaps, this makes it difficult to create automation that can truly transform your business. However, when they are brought together with intelligent design and purpose, they lead to innovation and transformation.

At 3Di, we understand, transformational journeys can be very unique and that engagement matters the most. An Engagement led with design, intuition, and intelligence is at the heart of the most powerful solutions.

3Di Engage is a powerful SaaS platform that allows you to create Transformational Solutions to your Problems of Tomorrow.

For over 20 years, we have created solutions that has helped organizations solve problems that are seemingly impossible, for example, creating housing for those who have lived at the edge of homelessness, creating a voice for those who have gone unheard, creating visibility for those who are continuously serving to make a difference, creating compliant communities for those who are at risk and finally creating productivity and efficiencies for business that seemingly looked disengaged.

The Foundation for Modernization

Leading Technology

Unlock new possibilities with a comprehensive suite of both common and cutting-edge features and capabilities.

Complete Solutions

Leave build-it-yourself platforms behind for a well-architected software solution built on 3Di Engage and customized just for you.

Case Management

Eliminate paperwork and streamline the resolution of requests, complaints, incidents, and other cases with increased visibility and efficient automations.

Sensible Pricing

Reduce total cost of ownership and easily predict expenses with pricing based on usage rather than users.

Reliable Support

Rest easy and minimize maintenance with our renowned Genie Support included in your subscription.

Everything You Need, All in One Place

3Di Engage is packed full of tools to manage the people, processes, and assets relevant to your solution, as well as all the connections between them. From organization to automation and everything in between, 3Di Engage has what you need.

Accelerate Your Solution

Our flexible Solution Accelerators are predefined configurations of the 3Di Engage platform that provide a significant head start towards your unique solution.

Key Features

3Di Engage has been built with the power to envision complex use case environments and create powerful user interfaces that perfectly manage your people, assets and processes together from one place. It integrates effectively with your existing technologies stack and allows you to scale as you grow.

Customer Relationship Management (CRM)

Simplify customer engagement with comprehensive contact information, campaign management, and simplified communications.

Asset Management

Keep all the assets you track organized – from rental properties to street lights – with a flexible, scalable digital inventory.

Case Management

Eliminate paperwork and streamline the resolution of requests, complaints, incidents, and other cases with increased visibility and efficient automations.

Workflow Management

Customize, track, and automate the workflows that power your programs and processes, adapting the platform to the way your organization gets things done.

Content & Document Management

Reduce or eliminate paperwork and organize all your digital assets in a single storage solution.

Code/Policy Management

Easily add and update codes, quickly reference your digital code book, manage violations and proposed remedies, and automatically adjust code-related workflows.

Reporting & Insights

Access analytics reports in real time and make sense of your data with advanced insights backed by artificial intelligence and machine learning.

Location-Based Visualization (GIS)

View assets by location with advanced mapping integrations for intuitive visibility and streamlined operations – at the office and in the field.

Billing & Payments

Manage fee structures, support billing, and process self-serve payments all in one system, empowering essential cost recovery and frictionless bill pay.

Omnichannel Communications

Send and automate notifications, alerts, and other communications to internal and external stakeholders through email, SMS, social, and app push notifications.

Mobile & Web Interfaces

Improve access for staff and the public with personalized mobile apps and web portals designed for ease of use, efficiency, and security.

Multi-Language Support

Make your communications, apps, and portals more inclusive with support for a wide variety of languages.

Robust Security & Compliance

Maintain appropriate security and compliance with customizable protocols backed by SOC 2 Type 2 certification and ready to support FISMA, CJIS, PCI, HIPAA, ADA/WCAG, and other compliance needs.

Integrations & Extensibility

Seamlessly integrate with existing and future systems for 2-way syncing that allows you to streamline operations and see everything in one place without wasting previous investment or limiting future capabilities.

In the Cloud with AWS

Get all the benefits of a cloud-based SaaS platform backed by Amazon Web Services’ advanced reliability, security, and technical capabilities.

Notifications & Alerts

Knowledge Base, FAQs

Integration Services (API)

Sensible Pricing

Protect your budget with tiered pricing based on usage, not per-seat licensing. Get predictable scaling and maximum return on investment regardless of your size or needs.

Renowned Support

Keep things running smoothly with included Genie Hours that can be used for any type of assistance – from training to tech support.

Create organization-wide and easy to adopt digital solutions.

Since 3Di Engage is already built for the way you work, it can be implemented in as little as 2-3 weeks. Our team will customize it for your needs, integrate with your existing systems, and have it delivering value right away.

Reduce cost of ownership and increase effective customer engagement.

Businesses and other key stakeholders want quick and easy access to your organization. 3Di Engage makes it simple to provide that access with mobile apps, web portals, omnichannel communication tools, and 2-way integrations with any other systems you use to communicate. Engage any person, at any time, through any channel they prefer.

Break down barriers and Engage with anyone, anytime, anywhere.

Bouncing between systems to access information and manage processes is slow, frustrating, and can leave you feeling one step behind. 3Di Engage eliminates these silos, providing a full 360-degree view across systems and functions. With advanced reporting and 2-way integrations with your other systems, you get visibility into everything you need from a single place.

Stay secure and compliant.

From ADA compliance to securing sensitive information, your government software must be up to the task. That’s why we maximize security through compliance with standards such as CJIS and SOC 2 Type 2 and host our 3Di Engage platform on AWS’s FedRAMP compliant infrastructure.

Pay only for what you use.

Genie Support.

Maintenance, Operations and Support are parts of the subscription plan.

Turn-Key solutions across Sectors.

Some 3Di Engage solutions are so popular that we offer them as turnkey products. Just like everything on the 3Di Engage Platform, these can be customized, integrated, and extended however you need them.