Platform3Di Engage + AI Knowledge base management
Stop searching for answers.
Start sharing knowledge.
3Di Engage knowledge base management brings ordinances, policies, procedures, FAQs, service information & institutional knowledge together so citizens & staff can find the right information faster.
Agencies that have
trusted 3Di Engage.
Government knows the answer.
Can your communities find it?
Scattered Information
PDFs & documents
Web pages & portals
Department systems
Staff & institutional knowledge
Scattered FAQs & policies
Civic Domain Knowledge + 3Di Engage
One organized knowledge foundation
Enhanced by AI
The right information reaches the right person at the right time
Faster answer
Consistent information
Better decisions
Satisfied communities
Powerful capabilities.
Better outcomes.
Centralized content
Store policies, ordinances, procedures, guidelines, FAQs, & more in one secure place.
Powerful search
Find the right information instantly with advanced search, filters & faceted results.
Analytics & insights
See what people search for what content is used, & where knowledge gaps exist.
Version control & governance
Track changes, manage approvals, & maintain compliance with ease.
Publish & share
Publish to websites, staff portals, chatbots & self service channels seamlessly
Capture what your city knows. Organize it. Publish it. Let AI put it to work.
3Di Engage
Intelligence Center
Turn your knowledge
request data into powerful
AI insights.
3Di Engage
Assist
Describe your knowledge
requests instead of
filling out forms.
3Di Engage
Chatbots
Help citizens easily
engage with the government
using AI.
Why governments choose
3Di Engage?
- Reduce Phone Calls & Repetitive Inquiries
- Empower Citizens With 24/7 Self-Service
- Improve Staff Productivity & Decision-Making
- Ensure Consistency & Compliance
- Preserve Institutional Knowledge
- Built on a Secure, Configurable Platform
Smarter processes.
Stronger outcomes.
3Di Engage helps agencies respond
faster, stay compliant & deliver better
service to the communities they serve.
40%
Faster response
times
100%
Compliance with retention
& disclosure policies
60%
Less time spent on
manual processes
Higher
Citizen satisfaction with
transparency & service
Stop managing communities in silos.
Start connecting every service.
3Di Engage connects the services, departments, workflows, and data behind them helping cities deliver faster, simpler, more connected government.
Virtual City Hall | Service Requests | Permits & Licensing | Code Enforcement & Inspections | Knowledge base Management | Public Records Management
Let’s discuss!
The permit process is now faster, smoother & more transparent.
3Di Engage has been a game changer for our city
- City Manager, Hampton Virginia
